Official Documents

Privacy Policy Jesslot — Malaysia Personal Data Protection

Jesslot is committed to protecting your privacy. This document transparently explains how we collect, use, and safeguard the personal data of every member who uses our platform.

Updated: 1 January 2026
SSL 256-bit
End-to-End Encryption
Secure Data
No Sharing
Anti-Tracking
Cookie Controls
Member Rights
PDPA Compliant

By using the Jesslot platform, you agree to the collection and use of personal data as described in this Privacy Policy. Please read the entire document to understand your rights and the choices available to you.

Section 1

Policy Introduction and Scope

This Privacy Policy is issued by Jesslot and applies to all users who access or use our platform through jesslot.pro, the mobile app, or any other official Jesslot communication channel.

Jesslot values the privacy of every individual who interacts with our platform. As a platform operating in a digital environment, we understand that personal data is more than just numbers in a system — it is sensitive information that must be handled with the utmost responsibility.

This policy is formulated in compliance with Personal Data Protection Act 2010 (PDPA) Malaysia and international best practices in user data protection. If you have any questions regarding the contents of this Privacy Policy, please contact our support team via the 24/7 live chat available on the platform.

This Privacy Policy is part of Terms and Conditions Jesslot and should be read together with that document for a complete understanding of your rights and responsibilities.

Section 2

Personal Data We Collect

Jesslot only collects data that is strictly necessary to deliver quality services, process financial transactions securely, and comply with legal requirements. The following are the types of data we collect:

2.1 Data You Provide Directly

Data Types Example Primary Purpose
Identity Information Full name, date of birth, MyKad number Identity verification (KYC), fraud prevention
Contact Information Phone number, email address Account communications, transaction notifications
Financial Information Bank account number, e-wallet information Deposit and withdrawal processing
Verification Documents MyKad copy, passport, proof of address KYC and anti-money laundering compliance
Login Information Username, password (encrypted) Account security and access controls

2.2 Automatically Collected Data

When you use the Jesslot platform, our systems automatically record certain information for security and service improvement purposes:

  • Technical data: IP address, browser type, device operating system
  • Session data: login time, session duration, pages visited
  • Gaming activity data: wagering records, transaction history within the platform
  • Cookie data: user preferences, session tokens (further details in Section 6)

2.3 Data from Third-Party Sources

In certain situations, Jesslot may receive information relating to you from payment service providers (such as FPX or TNG eWallet) to verify the validity of a transaction. This data is used solely for payment processing purposes and is not retained longer than necessary.

Section 3

Data Usage Purpose

Jesslot uses your personal data only for legitimate and necessary purposes. We do not sell, rent, or use your data for third-party marketing under any circumstances.

The primary purposes for which jesslot uses data are:

  • Account management: register, verify and maintain your account
  • Transaction processing: deposits, withdrawals, and account balance management
  • Platform security: detect and prevent fraud, hacking and suspicious activity
  • Legal compliance: meet KYC, anti-money laundering (AML) requirements and report to authorities where required by law
  • Service improvement: analyze usage patterns in aggregate (without identifying individuals) to improve the user experience
  • Service communications: send account-related notifications, transaction confirmations and important security information
  • Customer support: help you resolve issues or queries related to your account

Jesslot does not use your personal data for targeted advertising purposes or sell it to any third party. Your data belongs to you — we hold it only in trust.

Section 4

How We Protect Your Data

The security of Jesslot member personal data is not merely a policy on paper — it is an ongoing investment in infrastructure and practices that protect your information at all times.

4.1 Data Encryption in Transit

All communications between your device and the jesslot servers are protected with the TLS 1.3 with 256-bit SSL encryption. This means every byte of data transmitted — including login credentials, payment details, and personal information — is encrypted before sending and can only be read by the intended recipient.

4.2 Data Encryption at Rest

Sensitive data such as identification card numbers, bank account information, and passwords are stored in encrypted databases. Passwords are never stored in plain text — they undergo a one-way hashing process that cannot be reversed.

4.3 Internal Access Controls

Access to members' personal data within the Jesslot system is restricted on a "least privilege" basis — only staff who genuinely need access to perform their duties are permitted to view the relevant data. All access is recorded in an audit log that is reviewed regularly.

4.4 Threat Monitoring and Response

Jesslot conducts 24/7 security monitoring to detect any unusual or suspicious activity. In the event of a security breach affecting member data, Jesslot will notify the affected members within a reasonable timeframe and take immediate action to mitigate the impact.

While Jesslot implements best-in-class security measures, no online system is 100% immune to threats. You also play an important role in keeping your account secure — use a strong password and never share your login credentials with anyone.

Section 5

Data Sharing with Third Parties

Jesslot does not sell or disclose your personal data to third parties for marketing purposes. However, there are limited situations where data sharing is necessary and legally permissible:

5.1 Authorised Service Providers

Jesslot works with trusted third-party service providers to support platform operations, including:

  • Payment Processor — FPX, Touch 'n Go eWallet, Boost, GrabPay for processing transactions
  • Cloud service provider — for secure and redundant data storage
  • Identity verification service — for trusted KYC processing

All of these third-party providers are bound by confidentiality agreements and are only permitted to use data for the specific agreed purposes. They are not allowed to use your data for their own purposes.

5.2 Legal Requirements

Jesslot will disclose personal data to the relevant authorities when required to do so by applicable Malaysian law, court order, or investigation by a legitimate government agency. In each such case, Jesslot will endeavour to notify you in advance unless prohibited from doing so by law.

5.3 Business Transfers

In the event of any business transaction such as a merger, acquisition, or asset sale, members' personal data may be transferred as part of the business assets. In such cases, members will be notified in advance and the receiving party will be required to uphold a level of data protection at least equivalent to this Privacy Policy.

Section 6

Cookies and Tracking Technologies

The jesslot platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.

6.1 Types of Cookies Used

  • Session Cookies: keep you logged in during an active session. This cookie is automatically deleted when you close your browser.
  • Preference Cookies: store your preferred settings such as interface language and display preferences.
  • Analytics Cookies: collect usage data in aggregate and without identifying individuals to help us understand how members use the platform and make improvements.
  • Security Cookies: help detect suspicious activity and protect your account from unauthorized access.

6.2 Managing Cookies

You can manage or block cookies through your browser settings at any time. However, please note that blocking certain cookies — especially session and security cookies — may affect the functionality of the Jesslot platform and prevent you from using some key features.

Jesslot does not use cookies to track your activity on other websites or for third-party advertising purposes. Our cookies are used solely to enhance your experience on the Jesslot platform.

Section 7

Data Storage and Retention Period

Jesslot retains your personal data for as long as your account is active and for the required period following account closure to meet legitimate legal and business requirements.

7.1 Standard Retention Periods

Below are general guidelines for data retention periods:

  • Active account data: retained for as long as the account remains active
  • Financial transaction records: minimum 7 years after the transaction is made, in line with financial compliance requirements
  • KYC Documents: minimum 5 years after account closure
  • Access and security logs: 12 months
  • Customer support data: 3 years after case resolution

7.2 Data Storage Location

Jesslot members' personal data is stored on servers located in secure data centres. Where data needs to be transferred across borders, Jesslot ensures that an equivalent or higher level of protection is applied at the destination.

7.3 Data Deletion

When data is no longer needed for its stated purpose or once the legally mandated retention period has ended, Jesslot will delete or anonymise that data in a secure and irreversible manner.

Section 8

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:

Access Rights

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request data deletion when it is no longer required (subject to legal obligations).

Right to Object

Object to the processing of your data for specific purposes.

Right to Portability

Receive your data in a structured, portable format.

Right to Restriction

Request restriction of data processing in certain situations pending investigation.

To exercise any of the above rights, please contact the jesslot support team via the in-platform live chat. We will process your request within 30 business days and may require identity verification before processing certain requests.

Section 9

Children's Data

Jesslot does not accept registrations or collect personal data from individuals under the age of 18 years old. Our platform is not designed for children and we do not knowingly collect data from minors.

If we find that a child's data has been collected unintentionally, we will take immediate action to delete that data and close the relevant account. If you are a parent or guardian and discover that your child has registered on our platform, please contact us immediately via the support live chat.

If you become aware of a child using your account or having registered a new account, please notify us immediately. Protecting young people is a shared responsibility.

Section 10

Privacy Policy Amendment

Jesslot reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services. Whenever the Privacy Policy is updated, the "Updated" date at the top of this page will be changed to reflect the date of the latest revision.

For material changes — that is, changes that significantly affect how we use your data — jesslot will notify you via an in-platform notification at least 14 days before amendment takes effect. Continued use of the Jesslot platform after the amendment's effective date constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically to ensure you are always up to date on how we protect your data.

Have questions about this Privacy Policy? Contact us via 24/7 live chat on the Jesslot platform or email us at [email protected]. We will respond within 1–2 business days.

General Questions About jesslot Privacy

Not at all. jesslot does not share your phone number or any contact data with advertisers or third-party marketing parties. Your phone number is used solely for account verification, security notifications, and service-related communications. This is our unwavering commitment.

Yes, you have the right to request deletion of your personal data. However, please note that financial transaction records and KYC documents must be retained for the minimum period required under Malaysian law (typically 5–7 years) even after account closure. Data not subject to legal requirements will be deleted in full. Contact support to initiate this process.

In the event of a security breach that affects your personal data, jesslot will notify you via an in-platform notification and your registered email within a reasonable timeframe. We will explain what happened, what data may have been affected, and the steps both we and you need to take. jesslot will also report such incidents to the relevant authorities in accordance with legal requirements.

All communications between your device and the jesslot platform are encrypted with 256-bit SSL encryption, so your data stays secure even over public Wi-Fi from jesslot's end. That said, we recommend avoiding unsecured public Wi-Fi when logging in to any financial account, as other risks such as malware on public networks could still affect the security of your own device.

When your account is closed, Jesslot will cease active use of your data for service purposes. However, certain records such as financial transaction records and identity verification documents must be retained for the period required by Malaysian law. Once the mandatory retention period expires, all your data will be permanently deleted or anonymised.
Jesslot's Six Pillars of Data Protection

Every technology and operational decision at jesslot is made with your privacy as the top priority.

Bank-Grade Encryption

SSL 256-bit protects every communication between you and the jesslot servers — the same technology used by leading banking institutions worldwide.

Strict Access Controls

Your personal data is accessible only by authorised staff and only for specific purposes. All access is logged and monitored.

No Targeted Ads

Jesslot does not use your data for targeted advertising and does not sell data to any external marketing parties. Your data remains yours.

Malaysia PDPA Compliance

The Jesslot Privacy Policy is formulated in compliance with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a data subject are always protected.

Clear Retention Policy

Data is not retained longer than necessary. Jesslot maintains a clear retention schedule and a secure data deletion process.

Full Control in Your Hands

You have the right to access, correct, transfer, or request deletion of your data. Requests are straightforward to submit and are processed within 30 business days.

Your Privacy is Protected — Join jesslot with Peace of Mind

With comprehensive personal data protection in place, you can play on Jesslot without worrying about the security of your information.

Bahasa Melayu